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Making Staff Training a Priority in Wales

Neil Thompson, our Engineering Manager is studying an accredited course with Educ8 Training. Neil tells us what its like working with us, why staff training is important and how we invest in our staff.



I’ve worked at Protectorcomms just over three years. I manage 17 people including engineers, trainees and admin staff. I’ve never studied an accredited course before, so signed up to study an ILM apprenticeship with a local training provider. I can’t wait to graduate and wear a cap and gown.


I left school and went to college


I left school with O Levels, the equivalent of GCSEs. I went on to study a BTEC in Fire and Security Systems at college and then worked in the aerospace sector. I entered the fire and security sector 36 years ago. I really enjoy the industry and love working at Protectorcomms. It’s a company that puts its staff and customers at the heart of the business. 


No matter your age, keep learning


I’ve always been open to learning new skills. Although I am 52 years old, I believe no matter how old you are you should always want to better yourself through lifelong learning. Working as a manager for five years, I’m already doing the job. But the ILM will help me understand strengths and weaknesses of my team. I will learn new techniques to better manage people, such as understanding different personality types. Completing the course and gaining my certificate will be proof that I know how to do the job.


Essential Skills are a bonus


As part of the course I will also be doing my essential skills in Maths, English and Digital Literacy. It’s been so long since I left school so studying these will mean I can brush up on my skills.


Protectorcomms is a top Welsh employer that puts its staff and customer first. Apply to work for us.

Image of Neil standing by a Protectorcomms Van


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